California Consumer Privacy Act
Patagonia Sued for Using AI-Based Software to Analyze Customer Calls
A class-action lawsuit claims that outdoor clothing retailer Patagonia violated plaintiffs' privacy rights by letting Talkdesk's AI-based call center products record, store, and analyze customer conversations without their knowledge or consent ...
Why Bot Management is Essential for CCPA Compliance
While preparing for CCPA compliance, security and compliance units within an organization may overlook certain technical vulnerabilities. The post Why Bot Management is Essential for CCPA Compliance appeared first on Radware Blog ...
Americans would pay up front to keep their online identity and data private
2020 is off to a good start in the United States, with rising consumer awareness about privacy matters, according to new research published on National Data Privacy Day. After America’s Health Insurance ...
The Top Five Things to do to Prepare Your Contact Center for the California Consumer Privacy Act
The California Consumer Privacy Act will take effect on January 1, 2020, giving Californian consumers more control over how their data is handled and shared, and the right to take action when ...
Make Digital ID Verification Part of Your CCPA Strategy
As CCPA is poised to take effect, companies must ensure they don’t put personal information in the wrong hands The lines between the digital and physical world are continuing to blur and ...
8/27/19 – Dtex, Insider Threat, Privacy News: Microsoft APT28 Shut Downs Highlight Insider Threat Risks, Tech Heavyweights Seek to Sidestep California Privacy Law
Last week, Microsoft reported that it detected six internet domains that were set up by cyberattack groups associated with the Russian government. According to Microsoft: Last Week, Microsoft’s Digital Crimes Unit (DCU) ...
Tech Companies Cool Toward California Consumer Privacy Act
There’s a saying, “As California goes, so goes the nation.” And for good reason: It seems many of the laws and cultural norms we now take for granted originated in California. It’s ...